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Financial Giant Cuts Vulnerability MTTR | Sonatype Success Story

How a Global Financial Giant Reduced Vulnerability Remediation Time by 75%

Finance

Large Enterprise

34,000+ employees

A global leader in digital payments set out to strengthen the security of its extensive software supply chain, which powers one of the world’s most complex transaction ecosystems. Through collaboration, innovation, and technical excellence, the company improved its SDLC to boost security and reliability at scale, cutting remediation time by 75%, eliminating over 10,000 hours of manual security work each year, and increasing software delivery speed by 15%.

Building a Developer-First Supply Chain Security Program

As one of the world's largest payment technology companies, the organization processes billions of transactions annually across a global network that connects consumers, merchants, financial institutions, and governments. Operating at this scale requires software development practices that can deliver innovation at unprecedented speed while maintaining the highest security standards. The company's development ecosystem spans multiple continents, involves thousands of developers, and supports critical financial infrastructure that millions of people depend on daily.

To maintain its market leadership and the trust of millions of customers worldwide, the company’s software development processes have to be not only fast and innovative but also exceptionally secure. Vulnerability remediation was taking too long, leaving the organization exposed to emerging threats. Developer security awareness was inconsistent across the global team, leading to preventable security issues being introduced during the development process.

THE PROBLEM:

Excessive Manual Workload

Lengthy Vulnerability Remediation

Integrating Security at Scale

Low Developer Security Awareness

Automating Governance, Empowering Developers, and Achieving Enterprise-Scale Security

A comprehensive supply chain security program was prioritized, along with automated policy management and developer-focused training to embed security seamlessly into the SDLC. 

The solution centered on shift-left security integration that moved security considerations earlier in the development process, where they could be addressed more efficiently. Sonatype Nexus Repository serves as a centralized hub for managing components, enabling teams to access trusted, high-quality libraries while ensuring compliance with security and licensing policies. This proactive approach eliminates the risk of introducing vulnerabilities into the codebase and minimizes potential disruptions.

The automated workflow optimization of Sonatype Lifecycle eliminated manual security tasks through intelligent policy management and streamlined processes. The program prioritized developer experience enhancement, ensuring that security tools and processes actually improved rather than hindered development productivity. 

Sonatype Repository Firewall made it possible to block known-vulnerable open source components from entering the development environment, while Nexus Lifecycle continuously monitored applications for new threats. This "shift-left" approach embedded security controls from the very beginning.

The Sonatype Nexus One Platform was architected for enterprise-scale performance and reliability. It was integrated across the company’s complex environment, providing a centralized system for managing policies, monitoring component health, and automating security processes. This optimized system performance and ensured 99.9% uptime for critical security infrastructure.

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“The integration with Sonatype has been a game-changer for our global development ecosystem. We've automated over 10,000 hours of manual security tasks annually while reducing false positives by 80%. Sonatype's approach transforms security from an impediment into an enabler, allowing our teams to focus on innovation rather than maintenance.”

Systems Administrator

Global Financial Services Organization

Key Results

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%
reduction in vulnerability remediation time.
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%
improvement in developer security awareness.
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%
reduction in false positives through automated policy management.
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%
system uptime for critical security infrastructure.

By implementing comprehensive security controls across the entire development lifecycle, they achieved dramatic improvements in both security effectiveness and developer productivity, establishing new industry standards for enterprise-scale supply chain protection.

Developer Empowerment and Education

The company supplemented its security implementation with comprehensive training programs. Delivered to its global developer community, these programs were designed to improve security awareness and ensure developers had the knowledge to use the new tools effectively. The user-centric design of Sonatype's tools provided clear, actionable intelligence directly within the developers' workflow, making it easier to select better components and fix issues faster. This focus on communication improved security awareness by 300% across the organization and set an expectation for knowledge sharing to ensure program sustainability. 

Measurable Gains in Speed, Awareness, and Customer Trust

The program delivered significant operational improvements, including 15% faster software delivery cycles that prove security and velocity can reinforce each other when properly implemented. Automated processes now handle over 10,000 hours of previously manual security tasks annually, freeing developers to focus on innovation rather than routine security operations. The enhanced security capabilities have strengthened customer trust and competitive positioning while streamlining regulatory compliance processes.

15 %
Faster software delivery cycles
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“Our team has revolutionized how security integrates with development, delivering several industry-first capabilities like automated policy management that cuts false positives by 80%, and training programs with 95% knowledge retention. Blending cutting-edge research with practical execution and clear communication has produced solutions that are not only technically advanced but also scalable and sustainable across the organization.”

Systems Administrator

Global Financial Services Organization

Proving Innovation and Protection Can Thrive Together

The organization’s supply chain security transformation demonstrates that enterprise-scale organizations can achieve exceptional security outcomes without sacrificing development velocity. The program's success stems from its comprehensive approach that addresses technical, operational, and human factors through integrated solutions rather than point tools.

The cultural transformation achieved through this program creates a foundation for continued excellence that extends far beyond immediate technical improvements. By establishing security as an enabler rather than an impediment to innovation, they have created a model that other organizations can adapt to their own environments and requirements.

Book a demo today to see how automated governance, organization-wide visibility, and research-backed insights can revolutionize your development security posture.

Products Used

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Sonatype Repository firewall logo black.